Shipping Policy
Last updated: 07-April-2024
Thank you for choosing OwnTrip – Book or Buy. We strive to ensure your orders are delivered to you in a timely and efficient manner. Please review our Shipping Policy below for more details:
1. Shipping Methods
We offer both standard and expedited shipping options for domestic and international orders. The available shipping methods may vary depending on the destination and the items in your order.
2. Shipping Charges
Shipping charges are calculated based on the weight of your order, the shipping method selected, and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.
3. Delivery Time
Delivery times may vary depending on factors such as product availability, shipping location, and the selected shipping method. Estimated delivery times will be provided during checkout. Please note that delivery times are estimates and not guaranteed.
4. Order Processing Time
Orders are typically processed and shipped within [number] business days after payment has been confirmed. However, processing times may vary during peak seasons or holidays.
5. Tracking Orders
Once your order has been processed and shipped, you will receive a tracking number via email or SMS to track the status of your delivery. You can also track your order by logging into your account on our website or mobile application.
6. Undeliverable Packages
In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or for any other reason, we will contact you to arrange for re-delivery. Additional shipping charges may apply for re-delivery.
7. International Shipping
For international orders, please note that customs duties, taxes, and other fees may apply upon delivery. These fees are determined by the destination country's customs office and are the responsibility of the recipient.
8. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at ecommerce@owntrip.co.in or call us at +918447062344. Our customer service team will be happy to assist you.
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Please review this policy periodically for changes.